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When minutes matter,

we move.

Rapid containment, forensic-grade investigation, and recovery. Whether you're under active attack right now or building a retainer before the worst day, our IR team takes over the hard part so your business keeps running.

24/7 HotlineRetainer clients: 1-hour SLA, guaranteed
01
Rapid
Containment
Swift triage from first contact
02
24/7
On-Call Coverage
Global team, any hour, any day
03
SLA
Retainer Response
Guaranteed response for retainer clients
04
Full
Chain of Custody
Court-admissible forensics, every time

Five phases.
One disciplined arc.

Every incident is different, but the discipline isn't. We follow the same battle-tested arc — detect, contain, investigate, recover, harden — because it's the one that works when adrenaline is high and time is short.

01 · Detect
T+0

Triage the Signal

A fast, structured intake call. We stabilize the situation, assess blast radius, and decide whether this is a real incident or a false alarm — without letting the clock keep ticking.

  • Structured triage call
  • Blast-radius assessment
  • Severity classification
02 · Contain
T+1 hr

Stop the Bleeding

Network isolation, credential rotation, persistence removal, and adversary eviction. Containment comes first — always. Investigation happens in parallel, not before.

  • Network segmentation
  • Credential & key rotation
  • Persistence eradication
03 · Investigate
T+12 hrs

Reconstruct the Attack

Disk and memory forensics, log correlation, lateral-movement tracing, and adversary attribution. Every artifact goes into a chain-of-custody workflow — ready for legal, insurance, or regulator.

  • Disk & memory forensics
  • Timeline reconstruction
  • Root-cause identification
04 · Recover
T+48 hrs

Return to Operations

Clean rebuilds, validated restores, and staged reintroduction. We don't declare victory until you're back to business with confidence — and with evidence the adversary is gone.

  • Validated clean rebuilds
  • Tested restore paths
  • Staged reintroduction
05 · Harden
T+1 wk

Close the Door

Post-incident review, control gaps documented, detections tuned, and a prioritized hardening roadmap so the same attack path never works twice. We stay until the lessons are built in.

  • Post-incident review
  • Detection tuning
  • Hardening roadmap

Every modern
breach pattern.

We've run IR across every attack category that actually hits businesses today — from opportunistic ransomware crews to patient, professionally-resourced APT groups.

01 — Extortion

Ransomware

Negotiation support, decryption feasibility analysis, clean-rebuild orchestration, and insurance coordination. We've seen every major family and we've beaten most of them.

02 — Exfiltration

Data Breach

Exfiltration scoping, data-subject notification workflows, regulator liaison, and public-disclosure support. Every hour counts when the breach clock starts ticking.

03 — Upstream

Supply-Chain Compromise

Compromised vendor package, poisoned update channel, or third-party SaaS breach. We trace the blast radius across your own environment and every downstream dependency.

04 — Internal

Insider Threat

Malicious or negligent insiders. Discreet evidence collection, HR and legal coordination, and quiet containment that preserves options while protecting the business.

05 — Cloud

Cloud Compromise

AWS, Azure, GCP, or SaaS account takeover. Token revocation, IAM forensics, resource audit, and billing-abuse containment. Cloud incidents move fast — we move faster.

06 — APT

Advanced Persistent Threat

State-aligned or professionally-resourced adversaries. Long-dwell intrusions, living-off-the-land tradecraft, custom malware — this is where forensic depth actually matters.

The call you'd rather
not make cold.

You can engage us either way. But the math on a retainer is hard to argue with: pre-signed paperwork, a baseline of your environment on file, and a lead responder who's one phone call away.

Recommended

IR Retainer

Pre-engaged, pre-scoped, and on-call. The same team every time, already briefed on your environment, ready to be in containment mode within an hour.

  • Guaranteed 1-hour SLA to lead responder
  • Pre-established legal & scoping agreements
  • Environment pre-baseline on file
  • Priority access to forensic tooling
  • Quarterly tabletop exercises included
  • Annual IR plan review
Cold Start

Emergency Engagement

Still available — we take emergency engagements 24/7 — but expect a cold-start premium and the operational reality of signing paperwork while your systems are actively compromised.

  • Cold-start premium on billing rate
  • Legal & scoping paperwork mid-crisis
  • Environment discovery from scratch
  • Queue-based responder allocation
  • No prior relationship with your team
  • Every minute spent onboarding is a minute not containing

Evidence that
survives scrutiny.

When a breach becomes a lawsuit, a regulator inquiry, or an insurance claim, the quality of your forensics is the quality of your defense. We work to a standard that holds up.

Chain of Custody

Every artifact is hashed, timestamped, and logged from acquisition through analysis. A documented handling trail from the moment evidence leaves the affected system to the moment it lands in a report.

Court-Admissible Evidence

Our forensic workflow is built to survive cross-examination. Methodology is documented, tools are verified, and our analysts are available to provide expert testimony if litigation follows.

Post-Incident Report

A single, authoritative document: timeline, root cause, scope of compromise, data impact, remediation actions, and a ranked hardening plan. One source of truth for execs, regulators, and insurers.

Global Regulatory Landscape

Disclosure planning,
built into response.

Cross-border incidents create legal, insurance, customer-notification, and board reporting pressure. Our IR engagements organize evidence, timelines, decisions, and remediation records so counsel and leadership can move quickly.

Evidence01

Chain of Custody

Forensic handling, hashing, timestamps, and analyst notes preserved from acquisition onward.

Counsel02

Legal Readiness

Clear timelines, scope notes, and evidence packages for external counsel and disclosure decisions.

Insurers03

Insurance Support

Incident facts, containment actions, and recovery records organized for cyber-insurance review.

Customers04

Notification Support

Business-facing summaries that help teams explain what happened and what was done.

Board05

Executive Reporting

Decision-ready updates for leadership during containment, investigation, and recovery.

Follow-up06

Remediation Tracking

A hardening roadmap that connects incident lessons to accountable security improvements.

Our Containment SLA
47min
Median time to containment

Measured across every retainer engagement over the last 24 months. From the moment the first call is logged to the moment the adversary is isolated from your environment.

Global on-call
Certified responders
DFIR tooling on-hand

The questions
before the crisis.

How fast can you actually be on a call?

Retainer clients get a guaranteed 1-hour SLA to the lead responder, globally, any hour. Emergency (non-retainer) engagements are best-effort and depend on current load — typical time-to-call is 2–4 hours, but we won't promise what we can't guarantee.

What's the difference between a retainer and emergency engagement?

A retainer is pre-paid hours and a guaranteed SLA. Legal paperwork is signed in advance, a baseline of your environment is already on file, and we skip straight to containment. Emergency engagement is a cold start — you're signing MSAs while adversaries are still in your network. Retainers typically save 6–12 hours of containment time. The math usually works out.

Do you negotiate with ransomware actors?

When it's legally and operationally advisable, yes — through a sanctioned negotiation partner with OFAC-compliance workflows. But negotiation is always a last resort, after clean-rebuild feasibility has been assessed. Many of our engagements end without a single dollar changing hands.

Will your evidence hold up with counsel, insurers, or regulators?

Yes. Our forensic workflow follows chain-of-custody best practices from acquisition onward. Every tool we use is verified and documented, our analysts can support legal and insurance review, and our reports are structured for disclosure and regulator-facing workflows where required.

What tools do you use?

Industry-standard DFIR stack — Velociraptor, Volatility, KAPE, X-Ways, Cellebrite, and custom in-house tooling for cloud and ephemeral workloads. We bring our own kit, so there's no 'we need to procure software' delay during a live incident.

We're in the middle of an incident right now — can you help?

Call us. The contact form routes active-incident requests directly to on-call. Don't worry about paperwork — we can begin triage under a letter of engagement and formalize documentation once the immediate crisis is contained.

Don't wait for the
worst day to call.

Whether there's smoke on the horizon or nothing yet, we'd rather meet you before the incident than during it. Start a conversation now.

24/7 on-call · Global coverage · Retainer SLA 1 hour