Cookie Policy

In short: We use cookies sparingly and transparently. This policy explains what cookies are, which ones we use, and how you can control them.

As a cybersecurity company, we take privacy seriously — including our own website practices. We use a minimal set of cookies, have chosen privacy-focused tools like Plausible Analytics, and do not use any advertising or tracking cookies.

You can change your cookie preferences at any time by clicking the "Cookie Settings" link in the footer of any page, or by adjusting your browser settings.

Cookies are small text files that are placed on your computer, smartphone, or other device when you visit a website. They are widely used to make websites work more efficiently, as well as to provide information to the website owners.

Types of Cookies

Similar Technologies

In addition to cookies, we may use other similar technologies:

• Local Storage — Stores data in your browser with no expiration date
• Session Storage — Stores data only for the duration of your browser session
• Web Beacons/Pixels — Small invisible images used to track page views or email opens

Enigma Labs uses cookies to:

1. Ensure website functionality — Enable core features like user authentication and security
2. Remember your preferences — Store language settings and consent choices
3. Provide live chat support — Enable our Intercom chat functionality
4. Understand website usage — Analyze how visitors interact with our site (using privacy-focused analytics)

Our Privacy-First Approach

We believe in data minimization and privacy by design. Our cookie usage reflects this commitment:

Cookie Categories Summary

3.1 Strictly Necessary Cookies

These cookies are essential for the website and platform to function. They cannot be disabled in our cookie consent tool. These cookies do not store any personally identifiable information.

Why these are necessary:

• cc_cookie — Required to remember your cookie consent choices
• PHPSESSID/session_id — Essential for maintaining your login session
• csrf_token — Security feature to protect against malicious attacks
• __Host-session — Secure authentication mechanism with enhanced security flags
• geoDecision — Required to remember reliable region routing decisions without persisting raw browser timezone/locale values

3.2 Functional Cookies

These cookies enable enhanced functionality and personalization. They may be set by us or by third-party providers whose services we have added to our pages. You can consent to or decline these cookies through our cookie banner.

What these enable:

• Language preference memory — No need to reselect your language on each visit
• Live chat functionality — Seamless support experience with conversation history

3.3 Analytics Cookies

These cookies help us understand how visitors use our website. We use privacy-focused analytics that minimize data collection.

About Plausible Analytics

We use Plausible Analytics, a privacy-focused alternative to Google Analytics. Plausible:

• Does NOT use cookies for tracking by default
• Does NOT collect personal data
• Does NOT track users across websites
• Is fully GDPR, CCPA, and PECR compliant without requiring consent
• Processes all data in the European Union

The only Plausible-related cookie (plausible_ignore) is set only when a user explicitly opts OUT of analytics, not for tracking purposes.

Because Plausible does not use cookies for tracking and does not collect personal data, analytics consent is technically not required under GDPR. However, we include it in our consent options for full transparency and to give you complete control.

3.4 Third-Party Cookies

These cookies are set by third-party services embedded on our website. We only load these services after you have given consent.

X (formerly Twitter) Share Button

The X share button may set cookies when loaded. We only load the X button after you have consented to third-party cookies. You can control these cookies through:

• Our cookie consent banner (X button only loads after consent)
• X's own privacy settings at https://twitter.com/settings/privacy
• Your browser settings to block third-party cookies

Unlike many websites, we do NOT use any advertising or marketing cookies. Specifically, we do not:

Our commitment: As a cybersecurity company, we believe in practicing what we preach. Your privacy is not for sale.

5.1 How We Obtain Consent

Enigma Labs uses CookieConsent, an open-source cookie consent management tool. When you first visit our website:

1. A cookie banner appears at the bottom of the screen
2. You can choose to accept all cookies, reject non-essential cookies, or customize your preferences
3. Non-essential cookies are blocked until you give consent
4. Your preferences are stored in the cc_cookie cookie for 6 months

Our consent mechanism complies with GDPR and ePrivacy requirements:

5.2 Your Consent Choices

When you see our cookie banner, you have three options:

5.3 Withdrawing Consent

You can change your cookie preferences at any time:

1. Via our website: Click the "Cookie Settings" link in the footer of any page
2. Via browser settings: Clear cookies for enigmacyber.com (see Section 6: Managing Cookies)
3. Contact us: Email privacy@enigmacyber.com

When you withdraw consent:

• Non-essential cookies are immediately deleted
• Associated data processing stops
• Your preference is recorded for 6 months

5.4 Consent Expiration and Renewal

Your cookie consent preferences are stored for 6 months. After this period:

• The cookie consent banner will reappear on your next visit
• You will be asked to confirm or update your preferences
• This ensures your consent remains current and informed

We may also re-display the consent banner if:

• We add new cookie categories
• We add new third-party services
• There are material changes to how we use cookies

6.1 Using Our Cookie Settings

The easiest way to manage cookies on our website is through our built-in cookie settings:

1. Click "Cookie Settings" in the footer of any page
2. Toggle individual cookie categories on or off
3. Click "Save Preferences"

Your choices take effect immediately.

6.2 Browser Settings

You can also control cookies through your browser settings. Here's how to manage cookies in popular browsers:

Browser-level options include:

• Block all cookies
• Block third-party cookies only
• Clear cookies when you close the browser
• Create exceptions for specific websites
• View and delete existing cookies

Note: Blocking all cookies may prevent some features of our website from functioning properly.

6.3 Mobile Devices

On mobile devices, you can manage cookies through:

6.4 Third-Party Opt-Outs

For cookies set by third-party services, you can also use their dedicated opt-out mechanisms:

We use a limited number of third-party services that may set cookies. Here's detailed information about each:

7.1 Intercom (Live Chat)

Purpose: Provides live chat functionality for customer support

Data collected:

• Anonymous user ID for chat continuity
• Chat conversation history
• Device identifier for session management

Data location: Intercom processes data in the United States with appropriate safeguards

Data retention: 9 months for user/device identifiers, 1 week for session data

How to opt out: Disable "Functional Cookies" in our cookie settings or contact Intercom through their Privacy Portal

7.2 X (formerly Twitter) Share Button

Purpose: Allows visitors to share content on X

Data collected:

• X user identifiers (if logged into X)
• Advertising and marketing identifiers
• Personalization data

Data retention: Up to 2 years

How to opt out: Disable "Third-Party Cookies" in our cookie settings or adjust X privacy settings at https://twitter.com/settings/privacy

Note: The X button only loads after you consent to third-party cookies.

7.3 Plausible Analytics

Purpose: Privacy-focused website analytics

Data collected:

• No personal data
• Aggregated page view statistics
• Country-level location (derived from IP, not stored)
• Browser type and operating system (anonymized)
• Referrer information (anonymized)

Data location: All data is processed and stored in the European Union

Data retention: No cookie-based tracking; aggregated data retained per Plausible's policy

How to opt out: Not applicable — Plausible does not use tracking cookies. If you wish to exclude yourself from analytics entirely, you can use their manual opt-out feature which sets the plausible_ignore cookie.

What is Do Not Track (DNT)?

Do Not Track is a browser setting that signals your preference not to be tracked across websites. When enabled, your browser sends a DNT header with each web request.

Our Response to DNT Signals

Alternative Options

If your browser doesn't support DNT or you want additional control:

1. Use our cookie consent banner to reject non-essential cookies
2. Install privacy-focused browser extensions (uBlock Origin, Privacy Badger)
3. Use browser settings to block third-party cookies
4. Use private/incognito browsing mode

We may update this Cookie Policy from time to time to reflect:

• Changes in the cookies we use
• New third-party services
• Changes in legal requirements
• Improvements to our privacy practices

How We Notify You of Changes

Version History

Current version: 1.0 (Last updated: January 28, 2026)

We recommend reviewing this policy periodically. Continued use of our website after changes constitutes acceptance of the updated policy.

Under the General Data Protection Regulation (GDPR), you have certain rights regarding cookies and the data they may collect:

For more detailed information about your privacy rights, please refer to our Privacy Policy.

You also have the right to lodge a complaint with the relevant data protection authority if you believe your rights have been violated.

If you have any questions, concerns, or requests regarding this Cookie Policy or our use of cookies, please contact us:

We aim to respond to all privacy-related inquiries within 30 days.

Legal Framework

This Cookie Policy complies with:

• EU ePrivacy Directive (2002/58/EC) — Cookie consent requirements

• GDPR (Regulation (EU) 2016/679) — Personal data processing via cookies

• EDPB Guidelines on Consent — Granular, freely given, informed consent

Related Documents

• Privacy Policy — Full details on how we process personal data
• Terms of Service — Terms governing use of our services

This Cookie Policy was last updated on January 28, 2026. For the most current version, please visit https://enigmacyber.com/cookies.

© 2026 Enigma Labs Technology Limited. All rights reserved.